American Residential Services Appoints Divakar Jandhyala as Senior Vice President & Chief Technology Officer
Memphis, Tenn.—December 2, 2025 /PRNewswire/ — American Residential Services (ARS), a leading force in heating, cooling, plumbing, and electrical services, has announced the exciting appointment of Divakar Jandhyala, commonly known as DJ, as their new Senior Vice President & Chief Technology Officer. He will report directly to CEO Scott Boose and is poised to play a vital role in the company’s ambitious digital transformation journey.
A New Era for Leadership
DJ brings over 20 years of experience to ARS, having successfully led large-scale digital, data, and AI-driven transformations across various technology-focused service organizations. His expertise spans the architecture of enterprise platforms as well as the practical application of artificial intelligence to enhance customer experiences, boost productivity, and drive overall business performance.
From his previous engagements at notable companies such as CLEAResult and Balfour, along with multiple high-growth software ventures, DJ is well-equipped to navigate the complexities of ARS’s operational landscape. His proven track record in product development and technology leadership sets a strong foundation for ARS’s next chapter.
Vision for Innovation
Scott Boose, the Chief Executive Officer of ARS, expressed his enthusiasm about DJ’s appointment, noting, “We are excited to welcome DJ to the ARS leadership team. He brings a unique combination of strategic vision and hands-on expertise in AI, automation, and technology-enabled service delivery.” Boose highlighted the importance of DJ’s leadership in advancing ARS’s digital infrastructure, emphasizing the need to elevate both customer and technician experiences during this period of growth.
DJ’s mandate is substantial. He will lead ARS’s digital strategy and focus on driving automation and AI enablement to nurture growth opportunities. His mission includes delivering comprehensive, customer-centric solutions that enhance technician productivity and improve the overall customer experience—an essential goal as ARS navigates an increasingly competitive marketplace.
A Commitment to Transformation
In his own words, DJ expressed his excitement about joining ARS: “I’m honored to join ARS at such a meaningful point in its evolution.” He remarked on the company’s ability to harness a unified technology architecture, which is rare for enterprises of its size in the industry. He sees a tremendous opportunity for ARS to transform the service experience by leveraging its national scale with data and AI technologies.
Comprehensive Service and Expansion Plans
American Residential Services is renowned for its extensive reach, serving homeowners nationwide through an expansive branch network. The company’s commitment to investing in technology and innovation reflects its dedication to improving service delivery and operational performance.
About American Residential Services
Headquartered in Memphis, Tennessee, ARS/Rescue Rooter is one of the largest providers of residential and light commercial heating, cooling, electrical, and plumbing services in the United States. The ARS® Network prides itself on exceptional service and has a team of trained specialists who undergo rigorous training and background checks. Furthermore, ARS/Rescue Rooter collaborates with industry-leading suppliers and retailers to ensure efficient consumer service. For a complete list of locations and further information, visit their website at ars.com.
As ARS embarks on this transformative journey with DJ at the helm of technology, the industry is poised for remarkable advancements that will redefine customer service and operational efficiency in the residential services sector.