A Disturbing Incident in Indiana Healthcare
In a recent incident that has drawn significant public attention, a woman named Mercedes Wells faced a distressing experience at Franciscan Health Crown Point in Indiana. While she was actively in labor, Wells, along with her husband, Leon, was reportedly turned away by hospital staff, leaving her no option but to give birth in her car, just minutes after being dismissed.
The Events Unfold
On November 16, Wells contacted the hospital ahead of time to inform them of her imminent due date. However, upon their arrival, the couple was met with a stark reaction. Staff allegedly instructed them to return home and wait for her labor to progress, despite Wells being visibly in pain and clearly in labor. Video footage captured during her time at the hospital showed Wells struggling in a wheelchair before security escorted her out, a scene that quickly went viral on social media.
The Response from the Hospital
In the aftermath of this incident, Franciscan Health acted promptly. The hospital’s CEO, Raymond Grady, confirmed that both the physician and nurse involved in Wells’ care were terminated. He expressed deep regret over the failure to provide adequate care, stating that it was “not reflective of the values of Franciscan Health.” Grady acknowledged the pain and vulnerability Wells experienced, emphasizing that the staff’s failure to listen to her concerns was unacceptable.
The Painful Reality for Black Mothers
Compounding the distress of this situation is the broader issue of the perceived mistreatment of Black women in healthcare settings. Wells’ family believes that their experience was influenced by racial biases, which is unfortunately not an isolated case. Many reports and research studies point to a troubling trend: Black women often report feeling dismissed or undervalued by healthcare providers during pregnancy and childbirth.
Wells articulated her feelings of alienation when she arrived at the hospital, describing the staff’s lack of warmth and compassion. She had expected a welcoming environment, especially given her previous positive experiences at the same facility.
Immediate Aftermath and Legal Actions
After being turned away, Wells gave birth to her daughter in the family car, just eight minutes later. Thankfully, she was able to receive immediate medical care shortly after the birth at Community Hospital in Munster, Indiana. Following this traumatic event, the Wells family retained a lawyer and is pursuing legal action against Franciscan Health, alleging they were mistreated due to their race.
Cultural Competency Training Initiatives
In response to this unsettling incident, Grady has announced measures aimed at preventing such situations in the future. He mandated cultural competency training for all labor and delivery staff and instituted a policy requiring that all pregnant patients be examined by a physician before leaving the hospital. These actions highlight a commitment to addressing the systemic issues that allowed this incident to occur.
Apologies and Accountability
As part of the hospital’s course of action, Grady publicly apologized on behalf of Franciscan Health, acknowledging their failure to uphold their stated values concerning patient care. He reassured the public of their commitment to ensure that every patient, especially those vulnerable during childbirth, is treated with respect and compassion.
The unfortunate circumstance surrounding Mercedes Wells serves as a critical reminder of the systemic issues plagued by racial biases within the healthcare system, particularly as they relate to Black women. The ongoing dialogues about maternal healthcare and the treatment of marginalized groups are vital for fostering a more equitable healthcare environment.
This incident has not only ignited discussions regarding racial disparities in medical care but also revived calls for reform aimed at ensuring that every expecting mother feels safe, heard, and valued while navigating the healthcare system.


